The Student Support Services Office (SSSO) works in collaboration with all departments and offices of St. Mary’s University (SMU) to support the vision and mission of St. Mary's University. SSSO is responsible for overseeing the operations of all student support units such as Guidance and Counseling, Student Wellness and Health Services, Student Development and Success Unit, Students’ Union and most student-related events. It also liaises between students and the administration of the SMU.


      • Inspire a vibrant campus life and engaged student body;
      • Maintain and exchange good practices;
      • Create a sense of purpose;
      • Enhance services that meet the needs of students;
      • Provide support to students and enable them be productive and creative citizens;
      • Encourage students to be engaged in various extra-curricular activities, so that they develop healthy personality and avoid involving in harmful activities;
      • Encourage students to participate in community services;
      • Encourage students to search for and use their potential;
      • Enhance the culture of team work among students;
      • Assist students to develop skills to access resources and services at SMU which are helpful in transition to the University life.

Duties and Responsibilities of SSSO

The duties and responsibilities of SSSO are to:

        • Advocate for students
        • Organize orientation for new students
        • Organize students’ day (welcome events)
        • Organize farewell events
        • Provide students’ general information related to rules, regulations, procedures etc. of SMUCollaborate with other offices of SMU to enhance services that meet the needs of students
          • During orientation
          • On Friday  Coffee Ceremony Talk Show program
          • During Question and Answer Competition
        • Give support to students that live with visible and invisible disabilitiesProvide tutorials on major, supportive courses and the English Language;
          • When class schedules are prepared, if the SSSO is made aware of any physical disability of  student’s, it will make sure that the classes of such students are on the lower floors of the buildings;
          • In collaboration with the Library and Documentation Office, fetch books to the  students with physical disability;
          • Support students with invisible disability according to their needs as much as it is possible for SMU
        • Work with the Language Enhancement Resource Centre to help students develop their English language, communication, oral presentation and writing skills;
        • Hear students’ grievances and appeals and coordinate meetings to address such issues.


Undergraduate Campus

Phone: +251-11 553 8019

           +251-11 553 8020 (ext. 104)

P.O. Box: 1211 /18490

Addis Ababa